How it works

How it works, from the first call onwards.

We agree what the marketing needs to produce, build it inside your HubSpot portal over about six weeks, and then run it month by month with a report you can put in front of a board.

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What has changed

Buyers now do most of their research before they speak to anyone, in a search box or a chat window, and they arrive with a shortlist you had no part in. The work is to get onto that shortlist, to be described accurately once you're on it, and to handle the enquiry well when it finally comes. That's what we organise an engagement around.

The engagement

Four steps.

Six weeks from the first session to the first content live. After that it is a monthly rhythm.

Discovery

Who buys from you, what the target is, and an honest look at what's been tried and why it stalled.

Plan

Everything written down: audiences, topics, campaigns, the portal work, and what we expect each part to produce.

Build

Content, landing pages, forms, workflows, lifecycle stages and dashboards, built in your portal.

Run

A monthly delivery and one report. Every quarter we look at what to stop as well as what to add.

How we work

Five habits.

01

We write it down

The plan, the lifecycle definitions, the workflows. If something only exists in someone's head, it breaks the week they're on holiday.

02

One report for both teams

Marketing and sales look at the same dashboard, so nobody spends the meeting arguing about whose numbers are right.

03

Fewer pieces, done well

One piece that answers a whole question does more than six that skirt around it. It's easy to publish a lot; it's harder to publish something a buyer remembers, so we spend the time on the second.

04

We hand it back working

Everything is documented as it's built and the admin seat stays yours. You should be able to leave us without a fuss.

05

We say what didn't work

Every quarterly review includes the things we're stopping. That's how the budget stays pointed at what's producing results.

Worth saying

What we do not do.

Being clear about this early saves everyone a wasted call.

Content by the yard

We won't sell you forty blog posts a month. It's easy to produce and easy to invoice, but it doesn't move a considered B2B purchase.

Lead volume as the goal

If the lead count goes up and pipeline stays flat, the reporting is measuring the wrong thing. We report against sourced pipeline.

Platforms other than HubSpot

We'll advise on strategy whatever you run. The build work is HubSpot only, because that's what we know well and can support properly.

Next step

Start with the discovery session.

An hour with your team, then a written view of what we'd do first and what it would take.

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